Effective Date: 1st July 2024
Next Century Software (“NCS,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software products and services, including SaaS, desktop, web, and mobile applications (“Software” or “Services”). By using our Software and Services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and other credentials for accessing our Software and Services.
Business Information: Name, email address, phone number, mailing address, NTN, STRN.
1.2 Usage Data
Technical Information: IP address, browser type, operating system, device information, and other technical data about your use of the Software.
Usage Information: Pages or features accessed, time spent on pages, and other usage details.
1.3 Transaction Data
Payment Information: Credit card details, billing information, and transaction history.
1.4 Customer Data
Data for Error Correction: Information or data provided by you to resolve errors or for debugging purposes, which is collected only with your consent.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
To Provide and Maintain Our Services: Ensure the Software operates as intended and provide customer support.
To Improve Our Services: Analyze usage patterns to improve the Software and develop new features.
To Process Transactions: Manage and process payments, renewals, and other financial transactions.
To Communicate with You: Send updates, newsletters, and other information related to our Software and Services.
To Comply with Legal Obligations: Meet legal requirements and respond to lawful requests by public authorities.
3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information in the following circumstances:
With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing and data analysis.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
With Your Consent: We may share your information with third parties if you have given us your consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Data collected for error correction or debugging purposes is destroyed after the issue is resolved.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: You have the right to request a copy of your personal information that we hold.
Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Deletion: You have the right to request that we delete your personal information, under certain conditions.
Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
Objection: You have the right to object to our processing of your personal information, under certain conditions.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes to this policy, we will update the “Effective Date” at the top of the policy and post the updated policy on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Software and Services after any changes to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide by the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Next Century Software
Office # 730, Regal Trade Square, Regal Chowk, Saddar, Karachi, Pakistan
info@ncs-pk.com
